Plans and Pricing

Because we focus entirely on the prevention of IT problems, we do not provide 'ad-hoc' IT support. This is because fixing a problem after it has occurred is not a long term solution. Our IT support service is based on an affordable plan model which

Plans

Every business is different. Because of this, we offer the following types of IT support plan

• Complete Cover - all of your IT support needs covered off in one, single monthly fee. Our fee is calculated on the number, type and usage of the computer equipment that you own.
• Easy Budget - a prepaid pack of technical support hours bundled with 24x7 proactive monitoring and system maintenance.
• On Standby - your servers and PC's monitored and maintained with any support provided on a chargeable basis.

Pricing and Plan Comparison

Pick a plan that suits your buying style and company below.

 

  

  

 

  

  

 

  

  

 

  

  

 

  

  

 

  

  

 

  

  

 

  

  

             

Pricing and Plans

Feature	Complete Cover	Easy Budget	On Standby
Ideal company	10-250 staff	5-50 staff	5-10 staff
24x7 System Monitor	Ⓥ	Ⓥ	Ⓥ
Daily Backup Monitor	Ⓥ	Ⓥ	Ⓥ
Server/s maintained	Ⓥ	Ⓥ
PCs maintained	Ⓥ
Guaranteed Response Time	Ⓥ	Ⓥ
Remote Support	Ⓥ	Ⓥ	Ⓥ
Onsite Support	Ⓥ	Ⓥ	Ⓥ
Daily + Weekly Reports	Ⓥ	Ⓥ
After Hours Cover	Ⓥ	Additional fee
Asset Management	Ⓥ
Monthly Pricing	From $690	From $426	From $184

Plans and pricing are subject to change without notice, exclusive of GST and in NZ dollars.