Our Culture
The team at Zero Down are incredibly committed individuals all working towards the same mission. We are extremely proud of the culture that is based around the following core principles;
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Honest and Integrity
We live in an industry where trust is paramount in our success. Our customers trust us to with the productivity of their operations and our staff must be able to trust each other completely.
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Positivity
With an IT career you are generally signing up for many late nights peppered with many frustrations caused by technology and the odd emergency to contend with. The team at Zero Down are an incredibly positive bunch and this makes even the toughest days easy.
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Work = Fun
If you spend nearly 2000 hours at work each year you might as well enjoy the time there. Having fun may be as simple as our team catching up socially for one of our Fun Events each month, our famous annual (top secret) Xmas parties or just goofing about from time to time, either way - our team are encouraged to enjoy their time at work and this reflected by the constant feedback that we get from customers.
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Competitive, Ambitious, Driven
We pick our staff members based not only on their ability to do the job, but also on their ability to lead by example and to motivate themselves to be the very best in their trade.
Some of the Zero Down team supporting one of our favourite charities, Paw Justice at the Speights Summit 2011 Dodgeball Champs (posing with the US champions)
Our Mission
Zero Down's mission is to become New Zealand's most sought after IT support provider. We will continue to improve our business, our systems and our people to achieve this result and are constantly benchmarking ourselves excellence. Our mission can be split into the following key areas;
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The Leaders of Prevention
Our entire company is geared around helping our customers prevent IT problems from hurting their business. We will consistently show our customers that 100% business uptime is acheivable.
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Committed to Improvement and Excellence
Our team benchmark themselves not only on other IT firms, but we also study other industries so that we can be the very best. Proof of this philosophy comes in the form of the numerous awards, accolades and achievements made by our team. Improvement will always be centric to our success.
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The Best People
We don't want to have the biggest company on the planet, we just want to have a collection of the best people in the business who truly love their careers. With the best people on board, we will continue to attract and retain great customers.
